Halo Knight T104 Electric Scooter

€799.00; ~~€899.00~~; €799.00
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Version: 52V 2000W 21Ah No Seat 52V 2000W 21Ah No Seat

Ships From: EU Warehouse EU Warehouse

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Halo Knight T104 Electric Scooter

~~€899.00~~ €799.00

Quantity:

Halo Knight T104 Electric Scooter

~~€899.00~~ €799.00

Version: 52V 2000W 21Ah No Seat 52V 2000W 21Ah No Seat

Ships From: EU Warehouse EU Warehouse

Product variants

Specificaties & Features
Shipping & Payment
Warranty
FAQ

Specification

Model Halo Knight T104
Frame Foldable, Aluminum alloy
Handlebars Foldable, Aluminum alloy, 58cm
Tires Tuovt 10-inch off-road Inflatable Tire*2pcs
Motor Power HM 52V 1000W(1st generation)*2pcs
Battery 52V 21Ah Lithium Battery
Controller Yunli 52V 28A*2 pcs（10 pairs of magnetic poles）
Display Panda Display
Recommended Speed 25km/h(15.5 mph)
Range Approximately 45km(about 27 miles tested with a single drive at 25 km/h on a flat road by a 60kg person at 30°C)
Climbing ability Approximately 40 Degrees
Max Load Approximately 150 kg (about 330 lbs)
Recommended Rider Height 1.5-2m (5' - 6'6)
Charger 52V 3A*1 pcs
Charging Time Approximately 6 Hours
Waterproof Rating IPX4
Brake System Disc Brake & Electric Brake
Front Shock Absorption Spring Suspension
Rear Shock Absorption Spring Suspension
Lighting Features white U7 lamps, rear red position lights, brake lights, and rear turn signals
Net Weight About 30kg
Gross weight About 38kg
Unfolded size 112*60*103-112cm
Folded Size 112*19*49cm
Carton Box Size 124*25*49cm
Relevant Certificates CE

Features:

Exceptional value for money: Experience high-speed riding on a low budget.
HM 52V 1000W x 2 wheel (1st generation) motor provides the max strong power and max 40 degree gradient, top speed 65km/h.
A perfectly matched Yunli 52V 28A controller（10 pairs of magnetic poles） and motor ensure stable, high-output performance with high-speed durability.
52V 21Ah Li-ion battery ( included in product ) for max 45km mileage.
Legal lighting effects: white U7 lamps, rear red position lights, brake lights, and rear turn signals. Legal lighting design makes your night riding safer.
Touvt's 10-inch road inflatable tires are better suited for city terrains.
Panda color screen instrument design.
Waterproof wiring, easy-switch parts, maintenance-friendly.
Quick folding design for convenient carrying in your car trunk.
Aluminum alloy shell for max 150kg payload.
Suitable for adults and teenagers for fun.

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The package includes:

1 x Electric Scooter (Seat not included)
1 x 3A European plug chargers
2 x Voltage lock keys
2 x 25km/h Speed limit remote controls（gift）
1 x User Manual
1 x Toolkit

Continuous Improvement and Customer-Centric Product Optimization at Halo Knight：

Halo Knight is dedicated to delivering high-quality products and is committed to perfection. We continually refine our products and incorporate customer feedback to enhance the riding experience. As a result, the product you receive might differ slightly from the images or videos showcased, but these variations won't impact the primary functionality or power. Please be aware of this.

If you have any suggestions or feedback, feel free to reach out to our customer service at service@haloknights.com. We value customer input and strive to integrate it into our ongoing product optimizations.

VAT and Duties Included in Price

For goods purchased from Halo Knight and delivered to a destination in the EU, the Value Added Tax (VAT) and any applicable duties are included in the selling prices. This means you won't have to pay additional tax on these items upon their arrival

For more detailed information regarding these costs, it's advisable to contact the tax and customs authorities in your country. They can provide specific details and answer any queries related to the importation of goods, VAT, and duties.

EU Warehouse Shipping

Countries Covered: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

Method: Express delivery.

Shipping Time: Approximately 3-15 business days.

US Warehouse Shipping

Countries Covered: Only the United States.

Method: Express delivery.

Shipping Time: About 3-10 business days.

Canadian Warehouse Shipping

Countries Covered: Only Canada.

Method: Express delivery.

Shipping Time: About 3-10 business days.

Other Countries (Russia, South Korea, Japan, Australia, Thailand, Philippines, Saudi Arabia, Mongolia, Kazakhstan)

For: Ebikes or Escooters.

Shipping Origin: Directly from China.

Method: Shipping by sea.

Shipping Time: About 1-2 months.

Note: Contact our customer service for precise logistics information and order placement instructions.

Some Important Notes Regarding The Shipping Times And Policies For Halo Knight

Shipping Time Reference: The shipping times mentioned are estimated business days from the point an order is shipped. These are not the times from the order placement.

Business Days: These exclude Saturdays, Sundays, and any public holidays.

Estimates, Not Guarantees: The provided shipping times are based on typical situations and should be seen as estimates, not guarantees of delivery times.

Limitation of Liability: Halo Knight is not responsible for shipping delays or failures caused by events outside their control, such as natural disasters, severe weather, war, customs issues, or other force majeure events.

Restriction on Shipping: shipping cannot be used for deliveries to PO Box addresses.

Payment Methods

We primarily process payments through PayPal and credit cards, with installment options available in select countries. If you encounter any payment issues, please feel free to reach out to us for assistance.

Halo Knight Warranty Terms

All Halo Knight Scooters, are covered with a limited warranty against manufacturing defects for a period of 6 months, starting the day the order is made by the customer.

The limited warranty is only applicable to specific components which includes the following:

6 months: Lithium battery Motors Controllers LCD display Throttle Brakes Chargers Switches

3 months: Front lights Rear lights Brake lights LED lights Horn

If scooters are damaged during transportation or have a problem once arrive, free accessories will be sent from China and the freight will be in seller’s side. Please check whether the scooter is in good condition within 1 week after receiving the goods. After receiving the goods for more than 1 week, it is assumed that the goods are in good condition when received. If the spare parts broken within warranty times, free accessories will be sent from China and the freight will be in customers’ side. Every accessory has only one after-sales service, if it is broken second time, needs to be purchased and replaced by customers themselves, and lifetime technical service is available. There will be strict quality inspections to make sure every scooter are perfect before sending out.

Customers are required to return any parts covered under warranty to our maintenance center in Europe if requested. Additionally, if necessary, customers will be responsible for covering the shipping costs. After we receive and confirm the parts , will send out new parts. Customers who refuse to send back original parts are void of warranty.

To report any defects, please include an image or video along with the serial number to validate the issue. Kindly submit a 'Product Issue Request' by reaching out to our support team through Live Chat or email at (service@haloknights.com) .Our engineering team will review the request and attempt to get back to you within two business days.

The Limited Warranty Does Not Include Coverage For The Following

Normal wear and tear on parts. (including but not limited to tires, inner tubes, brake pads, cables and scooter frame).

Rusty screws, screws falling off and lost and screws slipping due to over forcing.

Any unauthorized servicing or use of unauthorized parts.

Modifications from the original condition of the electric scooter.

Use of the electric scooter for abnormal, competition, and/or commercial activities, or for purposes other than those for which the electric scooter was designed.

Damage caused by failing to follow the user manual.

Damage caused by force majeure factors such as traffic accidents, natural disasters, and wars.

Paint finish and decal damage resulting from participating in competitions, jumping, downhill riding, and/or training for such activities or events, or as a result of exposing the electric scooter to, or riding the scooter in, severe conditions or climates.

Batteries are not covered under warranty for damage caused by electrical surges, use of an incorrect charger, improper maintenance, misuse, normal wear and tear, or water ingress damage.

Costs incurred due to repairs, like alternative transportation costs, loss of time, or damage to personal property.

Labour charges for part replacement or changeover.

To apply for after-sales service within the warranty period, please cooperate by providing the necessary information. Failure to do so will result in the warranty not being granted. The steps include:

Order and Scooter Verification: Provide the order number, order tracking number, a picture of the frame serial number (to confirm the production batch and record matching with the after-sales order), and a picture of the scooter (to check for any self-modifications by the customer).

Problem Documentation: Send us clear pictures or videos illustrating the problem for our verification, and descrip your problem clearly.

Troubleshooting Guidance: After our review, we will guide you through troubleshooting the issue via video, pictures, or text.

Accessory Reissue: Post-troubleshooting, we will reissue accessories as per our after-sales standards. Note that we are only responsible for sending the accessories. If customers are unsure about replacing them, they should inquire first. Any further damage caused by incorrect replacement or operating errors is the customer's responsibility.

Local Repair Verification: If the problem cannot be resolved online, the customer should get a local maintenance cost estimate and inform us. After mutually agreeing on the cost, the customer can proceed with local repairs. The customer must bear the freight and related costs. They must provide a video of the detected problem, the maintenance invoice, and the payment transfer record. We will cover the maintenance cost if all documentation is satisfactory. Absence of these documents will result in no compensation, and repairs done without our permission will not be guaranteed.

Sending to Our Repair Center: If the problem cannot be resolved online and there is no local repair option, the scooter can be sent to our after-sales center in Spain. If the issue falls within the warranty scope after our inspection, we will cover the maintenance cost, but the customer will bear the freight. If the scooter has been modified, has reconnected internal wires, re-welded controller interiors, or shows signs of flooding, the customer will bear both the maintenance cost and freight. If the customer chooses not to proceed with repairs at our center, they must pay the freight for the return of the scooter.

Quick Tips for Your New Scooter

1. Confirmation of Receipt: Please confirm receipt in our store after you have received your e-scooter.

2. User Manual Review: Please carefully review the provided user manual(English version). For user manual in other languages, kindly contact our customer service to request user manual in your preferred language.

3. Installation Tutorial: Please attentively view our installation tutorial video: https://www.youtube.com/watch?v=z91incga1Xk, and securely tighten all screws as instructed to guarantee riding safety.

4. Initial Charging: Please fully charge the e-scooter upon receipt for the initial charge. Avoid riding with low battery levels to prevent damage to the battery.

5. Safe Charging: Charge the e-scooter correctly. Turn off the e-scooter, plug the charger to the e-scooter first, and then to the power socket. Use only the original charger provided. Once charging is complete, disconnect the power socket first, and then disconnect the e-scooter. Avoid contact with metal at the charging ports to prevent short circuits (not covered under warranty).

6. Riding Preparation: Before riding, inspect and securely tighten all screws, ensuring the safety lock is engaged. Initially, use the low gear to acclimate to riding the e-scooter, and only shift to higher gears once you're familiar with all functions. Avoid high speeds when not accustomed to the scooter's functions to prevent loss of control and potential injury.

7. Controller Protection: Frequently utilize dual drive, particularly during uphill climbs or at high speeds, to safeguard the controllers. Prolonged use of the single drive may lead to overheating and potential burnout of the rear controller.

8. Maintain Meter P Value Unaltered: Avoid unauthorized modifications to the meter's P value, as it may result in speed discrepancies or malfunctions. Certain parameters, once altered, cannot be restored, and such situations are not covered by the warranty. We strongly advise against making arbitrary changes to ensure optimal performance and warranty coverage.

9. Battery Maintenance: To maintain your battery, make sure to charge it before it fully depletes to prevent damage from low-power riding. If the e-scooter is inactive for an extended period, charge it once every 1-2 months and store the battery within the 30%-80% charge range.

Enjoy Your Safe And Fun Ride!

Questions & Answers

Q: Is there any risk of paying customs to ship to European Union countries?

A: No, you don't need to pay extra fees for it, the price on the page is the final price.

Q: Where is the scooter shipped from? And how many days can I get the scooter after I place the order?

A: Our e-scooters are shipped from warehouses in Europe and will be shipped out in 1-2 working days after you place the order. It usually takes around 3-7 working days for shipment.

Q: Does the T104 have a speed limit according to the EU's 25km/h regulation for scooters?

A: Yes, the T104 comes with a 25km/h speed limiter remote control as a gift for EU clients (not covered by warranty). Our Halo Knight scooters are designed for EU clients, and the 25km/h speed limiter remote control is included. The scooter arrives with full speed, and you can limit the speed to 25km/h at any gear using the remote control in daily use. Instructions for use: 1. Double-click the lightning button briefly to limit the speed. 2. Click the unlock, lock, or lightning button once to restore the speed. The speed limit will persist after the scooter is turned off. Only through the remote control or by disconnecting the small black box of the speed limiter in the battery compartment can the speed limit be removed.

Q: What is the material of the frame?

A: The frame material is aluminum alloy, very solid.

Q: Can this e-scooter be folded?

A: Yes, this e-scooter can be folded.

Q: What is the tire size for the e-scooter?

A: The tire is Tuovt 10x3.0 pneumatic tire with inner tubes, solid and easy to replace.

Q: What is the maximum rider weight and height?

A: The recommended rider weight is around 150kg(about 330 lbs), and rider height is 5.0(ft)- 6.8(ft).

Q: What kind of assembly is required?

A: Your e-scooter will arrive partially assembled (about 95%) and packaged in a standard scooter box. The parts that need to be mounted include the handlebars, turn signals and some screws. You can check the manual or our video instructions on YouTube for a step-by-step guide: https://www.youtube.com/watch?v=z91incga1Xk

Q: Is the battery removable?

A: Yes, it is removable. However,refrain from opening the battery compartment to reconnect or change cables, or disassemble the battery without permission. This may lead to circuit loosening, detachment, or even short circuits, and such issues are not covered by the warranty. Only remove the battery when replacement is necessary.

Q: What brands of lithium batteries are installed?

A: Batteries usually use Dongci, Bike, Lishen brand. Batteries may be different in each batch. Please contact customer service to inquire about the brand of batteries in this batch. No matter what brand batteries are used, our batteries are made in large factories, safe, reliable and durable, please rest assured to use.

Q: Can I purchase an extra battery?

A: Yes, you can buy an extra battery from our official website or contact customer support.

Q: How many chargers does the e-scooter T104 come with?

A: The e-scooter T104 comes with 1 piece charger.

Q: Does the scooter come with a seat?

A: No, the scooter is sold without a seat. You can buy an separate seat from our official website or contact customer support.

Q: Does the scooter come with a remote alarm?

A: No, the scooter does not include a remote alarm. Instead, it is equipped with a voltage key. The voltage key is recommended for its practicality and durability. It allows you to monitor the real condition of the battery.

Q: When should I charge the scooter?

A: Charge your scooter before the voltage(showed on volt meter) drop to 45V, avoid riding with low battery levels to prevent damage to the battery.

Q: What is the maximum charging current of the charger?

A: The recommended maximum current is 5A. Please use the original 3A charger to charge your scooter to avoid damaging the battery.

Q: How to charge with the correct charging method?

A: Turn off the e-scooter, plug the charger into charging ports(e-scooter) Firstly! Then Plug the charger into power socket Secondly! Once charging is complete, disconnect the power socket first, and then disconnect the e-scooter.

Q: How long should I charge the e-scooter?

A: The charging time is around 6 hours. The charger shows a red light during charging and switches to green when fully charged. Disconnect the charger once the green light is displayed on the charger.

Q:Do the batteries have overheating protection ?

A: Yes, the battery has overheating protection.

Q: Does this scooter come with a mobile phone app?

A: No, it doesn't come with phone app.

Q: What braking system does it use?

A: The e-scooter T104 is equiped mechanical disc brakes at front and rear.

Q: Can I ride this e-scooter on a rainy day?

A: Avoid riding in rainy conditions, as large off-road scooters are not fully waterproof. Electronic components and switches can easily be damaged if water enters. Water entering the battery compartment can harm the circuit, controller, and battery, potentially leading to a short circuit. Warranty is void in case of water ingress. Take proper care of your scooter and refrain from riding it in rainy or snowy weather.

Q: What if there are any quality issues with the e-scooter?

A: We have a professional after-sales service team and a technical support team to provide you with lifelong technical support. All accessories are available in our official website and there will be accessory replacement videos to teach you how to replace them.

Q: Where can I buy the spare parts for the Halo Knight scooters?

A: If you need spare parts, please feel free to contact our customer service or visit our official website. Most parts of our Halo Knight models are available.

52V 2000W Power for Optimal Performance

2 pieces HM 52V 1000W motors

2 pieces 52V 28A controllers

Top speed is about 65km/h

Note: The maximum speed varies depending on factors such as battery power, rider weight, road conditions, and temperature. Typically, it falls between 60-65km/h, with 65km/h being achieved under ideal conditions during testing.